Returns information
Everything you buy from us is backed by our 30 day Guarantee against defects by the manufacturers
warranty. If you encounter a defect with a software purchase we will gladly exchange product upon
the receipt of the defective item (less shipping and handling costs), and your exchange order will
be shipped at no additional cost to you. If you encounter a defect with the hardware purchase it
will be exchanged or repaired, at our option, unless it is covered by the manufacturers warranty.
Please contact us for assistance, if applicable, to receive an RMA number, you must return all
disks, registration cards, boxes, packing materials, and other accessories supplied by the
manufacturer to us within 30 days of original invoice date. These materials must be in new
condition or we cannot accept them for return. We reserve the right to refuse or charge a restocking
fee for damaged or incomplete returns or when the manufacturers/distributors warranty or return
policies supercede ours.
Shipping Shipping charges are added to the order automatically at check out. In submitting a completed
order form, you are agreeing to pay these charges. Products will be shipped with UPS next day
air, second day air, or standard ground. |